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Your satisfaction is guaranteed. We take great pride in the quality of LEGO® and Bandai.com © products and the service we provide. If for any reason you are not entirely satisfied with your order, please contact us at firstname.lastname@example.org.
All returns must be made within 30 days of receipt of your order and must be accompanied by a Return Authorization number: To obtain a Return Authorization number, please email us at email@example.com. All emails will be respond within 24 hours. Returns of orders that do not include a Return Authorization Number mayb be subject to additional processing time and delay in crediting your account. For a full refund, simply return your unopened LEGO® set with your original packing slip. Shipping and handling are non-refundable. Returns of opened LEGO® sets will be subject to a restocking fees depending on the circumstances. All refunds are made to the original payment method. For orders purchased by check or money order, a refund of check will be made payable to the "Sold TO" name. We recommend using a shipping method that can be tracked and insured for your protection. If you have problem with your order, and need to speak to us through telephone, please contact us 410-459-9148